The revelations from the official COVID inquiry of the tensions between the various parts of the government machine have been the last straw for the public – which needed little persuasion that the UK government machine was not “fit for purpose” and required a complete overhaul. Such indeed is the conclusion of no less than 2 reports which hit the press this week - Power with Purpose – final report from the Commission on the Centre of Government (Institute of Government 2024): and The Radical How (Nesta 2024)
I have mixed feelings about the Institute of Government. At one level, it clearly
produces useful reports but, at another, it so obviously consists of the “Great
and the Good” who consistently fall into the trap of groupthink. The Nesta
report seems to reflect a more inclusive style of thinking. As someone with
16 years of experience of leading and implementing strategic change in a
huge government body (admittedly finishing in 1990) this post offers some
tentative thoughts on the challenges involved. More systematic thinking can
be found in the reading list below
we may have been dealing with more than 2 million citizens but knew that the people we needed to persuade numbered in the hundreds – namely
the officials of such departments as Education, Police and Social Work, but also community activists
It took a year to come up with the first statement of that strategy and a
further few years to test that and produce in 1982 a Social Strategy for the Eighties which was further tweaked in 1988 dues to the changed political conditions
Some Dilemmas of Social Reform is a recent article in which I try to explain
the process in more detail - Rosabeth Kanter is one of the most famous management
writers and offered, a few decades ago, 10 Commandments for implementing Change1 -
starting with the need for analysis and, more specifically,Create a shared vision and common direction
Separate from the past
Create a Sense of Urgency
Support a Strong Leader
Line up Political Support
Craft an Implementation Plan
Develop Enabling Structures
Communicate, Involve People and be Honest
Reinforce and Institutionalise the Change
The shocking 1973 “Born to Fail?” report identified the West of Scotland as a UK
leader in “multiple deprivation” and a few of us – instead of acting defensively - saw
this as an opportunity to ensure that the Region, set up in 1974, recognisedthis need as its basic priority - and it certainly did establish and sustain a shared vision.
“Separating from the past” was easy at one level since the Region was starting from
scratch but enormously difficult at another since it was an amalgamation of six
large powerful bodies – each with its distinctive style – let alone the strength of
the professional cultures to be found in departments such as Education, Police,
Water, Fire and Social Work
That indeed had created a lot of potential enemies for the new Region – its very
of the politicians and officials working in the lower tier of local government.
There was an urgency in the Region having to prove itself – which gave us the incentive to do things differently.
For the first 4 years, leadership was shared by 2 very different characters – a community minister being the public persona and a miner being the behind-the- scenes deal-maker. It allowed a rare combination of practicality and idealism to flow in the wider leadership
And community activists were brought into that
With the implementation plan taking several years to evolve
and appropriate enabling structures – at both political, administrative and
community levels
Communication was intense and continuous – as you would expect of a
democratic system
And appropriate structures reinforced and institutionalised the changes
Whether by luck or by design, the Region got it about right. Our management of
the strategy may not have met everyone’s standards but least we were spared
Gordon Brown’s infamous target-setting!
And here's one guy who disputes the Institute for Government analysis
Recommended Reading
How Institutions Think Mary Douglas 1986 Although an anthropologist, Douglas uses the
latest thinking on institutional theory to offer a very distinctive and unique presentation
Strategy – a history Lawrence Freedman 2009 A very accessible read by a military historian
which does justice to both top-down and bottoms-up approaches
The Art of Public Strategy Geoff Mulgan 2009 From someone who has experienced
both the theory and the practice.
There is no single formula for organizing strategy in public organizations. It can be
led by specialized strategy teams and units, task forces and commissions; it can grow
out of the discussions and collaborations of networks that cut across departments;
it can have its roots in political parties, or in the civil service. It can be open and
inclusive, tapping into the collective intelligence of a society, or it can be closed and
tightly controlled. But all successful governments have created spaces for thought,
learning, and reflection to resist the tyranny of the immediate, and any
government or public agency that takes its responsibilities seriously
needs structures and processes to do these things. Otherwise the
competing forces that can be found within government, including party
tacticians, media and public relations experts, cynics, and
time-servers, are even more likely to sacrifice the future for the
present. The costs of strategy need not be high, but the benefits
can be, focusing energieswhere theymatter, and refreshing governments
that otherwise go stale.
Leading Public Sector Innovation Bason 2010 A Danish take
Strategic Thinking in Government Vol I HMSO 2012 A UK Parliament Select Committee
report
Strategic thinking in Government (Vol II 2012) some written evidence to the Committee
UK govt response
Matt Flinders ‘ review of “The Blunders of our Government” A superb take-down of an
over-ambitious book
Leading Public Design Bason 2017 The Dane’s further thoughts
Strategies for Governing – retinventing public admin for a dangerous century
Alasdair Roberts 2019 A canadian political scientist rethinks PA
Why Governments get it wrong; and how they can get it right Dennis Grube 2022
An Australian public servant now a Cambridge academic takes on the subject with an unusual if not flippant book
https://covid19.public-inquiry.uk/
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