A couple of decades ago I did an annotated
bibliography for change agents which you can still access. I have
just put up a rather different, more reflective paper on the
nature of Change
– which recognises that the “field” is actually composed of four very different disciplines which
have very little to do with one another –
the
individual - where psychology is used but self-help
tends to dominate
the technological as enabled by calculations of commercial prospects.
the
organisational - with various types of OD and
management gurus being in evidence as organisations react to the technological changes
the
societal – where sociologists offer description of emerging
realities and activists protest and try to reform
Each
is therefore a strange mixture of the scientific and the intuitive
I
first wrote about this
earlier in the year and have been thinking about it for much of
the time
since then. What
amazes me is how few papers or books have tried to challenge this
rigid separation. “Life
and How to Survive it“
was about the only example
I could think of before 2000 – written jointly by a UK social
psychologist and comic – although Alvin Toffler’s “Future
Shock” and Donald Schon’s “Beyond the Stable State” from 1970
and 1971 did a certain
amount
of useful
trespassing
But
things have been looking up recently – particularly in 2008 when
the NHS tried to elicit help from the literature in social movements
to encourage innovation in the system (Bevan and Bate in table 3 of the attached paper). And,
in 2014, we got What
About Me? the struggle for identity in a market-based society by
a Dutch psychotherapist, Paul Verhaege - a
real gem which ranges through intellectual history, sociology and ethics before
suggesting that the last few decades have seen a radical new
self-identity being engineered – which he calls “The Enron
Society”.
The
book starts by contrasting our two basic urges as individuals - the
initial sense of "belonging" and the growing need for
"separation" - and how this expresses itself in later
struggles eg "self-respect" v "self-hatred"
From
his initial discussion of "identity", he then moves onto a
fascinating discussion of values and morality - showing how the
Greeks had an integrated view of our character which Christianity
destroyed when it placed God as an external power. The Enlightenment
dethroned religion to an extent – although Verhaeghe argues that
Diderot’s emphasis on reason, passion and empathy was set aside by
an unholy coalition of Voltaire and Rousseau who basically helped the
French state set up a new religion. He also argues that true
rationality started only after the second WW – which fits with the
more recent arguments of people like Nicolas Guilhot who are
beginning to analyse the role of the military in the post-war social
sciences.
It’s
the chapter on the Enron Society where he really lets rip – “The
west has never had it so good – but never felt so bad!” leads to
a discussion on mental illness and the pharma industry. How, he asks,
has 30 years of neoliberalism affected our DNA – with its “Rank
and Yank” systems of management; Universities as knowledge
businesses; anonymous call-centres; CCTV; ubiquitous contracts,
rules, regulations, league tables, fear, uncertainty - but no real
accountability
Typically,
however, it’s the final section which lets him down. Apart from
repeating Mintzberg’s call for “balance” and praising the
Wilkinson/Pickett line on equality, his only advice seems to be for
greater activism – “ Ditch the cynicism!”!!
But
it’s good to have a text from outwith the anglo-american core –
with several interesting discoveries in his little bibliography
(which doesn’t, however, mention Kenneth Gergen’s “The
Saturated Self”, Robert
Kegan’s
“In
over our heads”–
let
alone
“Life and How to Survive it”). Even
the psychologists, it seems, suffer from memory loss!
But
it was 2021 before we got the first book which quite explicitly
attempt to link the 3 levels together in an integral way – with
Unlearn
– a compass for radical transformation Hans
Burmeister (2021)
In the 1990s, western confidence about its ability to manage change was positively hubristic. And with such pride usually comes a serious fall Little wonder that, within 25 years, the mood is now one of downright despair.
Update; Significantly, I realised I had omitted one level of change from my typology - namely the technological as enabled by calculations of commercial prospects. I have now amended the paper accordingly - although I will need to include more than the 2 texts which I have so far mentioned in table 1.
So here’s my Updated Reflection on Change. Tell me what you think