what you get here

This is not a blog which opines on current events. It rather uses incidents, books (old and new), links and papers to muse about our social endeavours.
So old posts are as good as new! And lots of useful links!

The Bucegi mountains - the range I see from the front balcony of my mountain house - are almost 120 kms from Bucharest and cannot normally be seen from the capital but some extraordinary weather conditions allowed this pic to be taken from the top of the Intercontinental Hotel in late Feb 2020

Thursday, August 1, 2019

Time to get the finger out

Last year I devoted a lot of time to trying to identify what we have learned from 50 years of trying to improve the operation of our public services.  In 1989 “the state” had crumbled – at least in eastern Europe – and a huge effort was put in by international bodies and consultancies to try to help countries in that area build on western experience and create effective state bodies which would be responsive to public needs  … But also to deal with the new socio-economic challenges which required dramatic changes in how all state bodies went about their business…

The Brits had started this fashion in the 1970s – when it was only of interest to oddities written off as  “anoraks”, But suddenly everyone wanted in on the act….

In the current draft of How did Admin Reform get to be so sexy? I suggest 15 questions as the best way into the most interesting (and extensive) writing on the matter and note that
- Different parts of the world have their own very different approaches and ways of talking about the reform of public services. English language material has tended to dominate the literature; but  
Scandinavians, Germans and French let alone South Americans, Chinese and Indians have also developed important ideas and experience - of which English-speakers tend to be blithely unaware.
- We are overwhelmed by texts on reform experience but most written by academics – targeting their students and other academics. Where are the writers who can help the public make sense of it all?
- At least 8 very different groups have been active in shaping our thinking about “reform” efforts. These are - academics, politicians, think-tankers, global bodies, senior officials, consultants, journalists and an indeterminate group- each uses very different language and ideas
– with academics being the most prolific (but tending to talk in jargon amongst themselves; and therefore being ignored by the rest of us)- Some “old hands” have tried to summarise the experience for us in short and clear terms. The lesson, they suggest, is that little has changed
- What is sad is how few “social justice” campaigners seem interested in this issue (Hilary Wainwright being an honourable exception….).
One of the few groups positioned to act as a bridge between the public and the (extensive but generally arcane) writing on the subject are journalists who choose, however, to titillate readers with tales of blunders and corruption which – far from arousing protest and activism - only serves to develop cynicism and fatalism
It’s interesting that the book which helped spark off the global interest in what became known as New Public Management – Reinventing Government (1992) - was written by a consultant and journalist (David Osborne and Ted Graeber respectively). 
It’s more than time for other journalists and consultants to get the finger out and follow suit

I've offered reading lists before on this subject - but this is my most up-to-date and considered shot yet....

The Best reading on the reform of public services
It’s remarkable how few titles are available to help the concerned citizen (or official) make sense of the “reforms” which have deluged the public sector in the past few decades – whether privatisation, restructuring or austerity. There are, of course, thousands of academic books – but they have a weird focus on arcane and incestuous matters and simply don’t ask the sort of questions most people are interested in….   
The following may appear a long list – of the generalist books from the past 30 years I would recommend to the activist - but the 15 books work out as one every 2 years!!
Dismembered – the ideological attack on the state; Polly Toynbee and D Walker (2017) a clear analysis by two british journalists
The 21st century public manager – challenges, people and strategies”; Z van der Wal (2017) An interesting-looking book written by a Dutch academic and consultant who has spent the past  7 years as a Prof at the University of Singapore
Reclaiming Public Services – how cities and citizens are turning back privatisation; TNI (2017) An excellent overview by the radical international think tank of this very welcome trend
How to Run a Government so that Citizens Benefit and Taxpayers don’t go Crazy ; Michael Barber (2015). A clearly written and rare book about the approaches favoured by a consultant who became Tony Blair’s favourite "go-to" fixer
The Fourth Revolution – the global race to reinvent the state; J Micklewaithe and A Woolridge (2015) Editors of no less a journal than The Economist give us a breathless neoliberal analysis
The Tragedy of the Private – the potential of the public; Hilary Wainwright (PSI 2014) an important little pamphlet
Public Sector Reform – but not as we know it; Hilary Wainwright (Unison and TNI 2009) A rare readable case study (Newcastle) of a bottom-up  approach to reform. We need much more of this.....
Leadership for the Common Good; Crosby and Bryson (2nd edition 2005) Probably the most comprehensive of the practical guides to getting the public services working well. Clicking the title gives the entire 500 pages!
The Essential Public Manager; Chris Pollitt (2003) A great and very practical analysis of the political and technical aspects of the search for effective public services
“The Values of Bureaucracy”; Paul du Gay (2003) Proceedings of an academic conference on du Gay's 2000 book which was a rare attempt to rescue aspects od this all-too-easilymaligned institution. You should be able to access the full book by googling the title – or try clicking this address blog.sciencenet.cn/home.php?mod=attachment&id=23845
The Captive State – the corporate takeover of Britain; George Monbiot” (2000) A powerful critique of the nature and scale of corporate involvement in our public services which first alerted me to the nature of public-private partnerships
In Praise of Bureaucracy; weber, organisation, ethics; Paul du Gay (2000) It may be academic, but is clearly written and has become a classic defence of a much maligned institution. Well reviewed here
Change the World; Robert Quinn (2000) Simply the best analysis of the process of social and organizational change
Creating Public Value – strategic management in government; Mark Moore (1995) One of the few books which actually looks at examples of effective leaders in the public sector. Started a wave of (in-house) discussion which led to what could be the third stage of public admin
Reinventing Government; David Osborne and Graeber (1992) The book which started the New Public Management revolution.

More specialist recommended reads
Reinventing Organisations; Frederic Laloux (2014)
The 21st Century Public Servant; C Needham and Mangham (undated) Results of a British research project

Public service trade unions

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