When
I was working in Central Europe in the early 1990s I used to buy multiple copies of The
Seven Habits of Highly Effective People (1989) by Stephen Covey in the local
language - Hungarian, Slovak and Romanian – since it was about the only book of its sort I
knew and respected which had already been translated into these languages and therefore useful as a means of finding some common ground. The
principles are -
I was well aware that, as an American self-help book, it would strike most of my audiences (who had just emerged from communism) as hopelessly optimistic if not naïve - but still felt that some of its messages – eg the one about important change coming from within ourselves rather than thro' manipulation of others – were sufficiently powerful to have a chance of sticking with at least a few people. How naïve I was in those days! Some 20 years on I’ve been looking at the book again - and have to say that it still makes for an important and worthwhile read
As the new millennium dawned, I started to use a book on “Behaviour in organisations” in my project work – it was indeed only through the Belbin team role test and strategic thinking exercises that I began to understand that we all look at (and think about) the world in different ways.
Postmodernity tended to pass me by – although I was aware of Gareth
Morgan’s Images
of Organisation (1986) and Baumon’s Post
Modernity and its discontents (1997)….
- be proactive (don't blame others; take responsibility)
- begin with the end in mind;
- put first things first;
- think win/win;
- seek first to understand - then to be understood;
- synergise; and, finally
- "sharpen the saw" - ie keep mentally and physically fit.
- begin with the end in mind;
- put first things first;
- think win/win;
- seek first to understand - then to be understood;
- synergise; and, finally
- "sharpen the saw" - ie keep mentally and physically fit.
I was well aware that, as an American self-help book, it would strike most of my audiences (who had just emerged from communism) as hopelessly optimistic if not naïve - but still felt that some of its messages – eg the one about important change coming from within ourselves rather than thro' manipulation of others – were sufficiently powerful to have a chance of sticking with at least a few people. How naïve I was in those days! Some 20 years on I’ve been looking at the book again - and have to say that it still makes for an important and worthwhile read
As the new millennium dawned, I started to use a book on “Behaviour in organisations” in my project work – it was indeed only through the Belbin team role test and strategic thinking exercises that I began to understand that we all look at (and think about) the world in different ways.
Of course, as we
get older, we do tend to go beyond systems and look to the personal. As I tried, a couple of decades ago, to repair the huge deficiencies in my understanding of the personal
world, I noted the different ways our behaviour was classified viz -
- age
- gender
- culture
- psychological type
- socio-economic position
- politico religious values
How different writers try to explain our behaviour -
Defining Variable
|
Authors
|
Classification system
|
The crude message
|
The deeper message
|
1. Age
|
W. Bridges
Gail Sheehy
Ronnie Lessem
|
7 stages
Ditto
4 stages
|
Young and old
inhabit different planets
|
Each stage of
life brings its own crisis – which we should see as a learning opportunity
|
2. Gender
|
John Gray
|
binary! –
represented by Venus and Mars planets
|
Men and women are
from different planets
|
time and effort needed to understand and show respect for others
|
3. Culture
|
Lessem
F Trompenaars
Huntingdon
|
4 - Points of
compass
??
|
Societies will
never understand one another
|
People from
different countries value things differently from us.
|
4. Psychological
Type
|
Jung
Belbin
|
Introvert -
extrovert
9 team roles
|
We have internal
dispositions to behave in very different ways.
|
The world works
because each of us can potentially complement the other. We should not try to
mould people in our image
|
5. Socio-economic position
|
A Maslow
C Handy?
|
Hierarchy of need
(5 levels)
4 organ types
|
Those with basic
needs are selfish and aggressive
|
Do not expect
those poorer and richer than us to see the world the way we do
|
6. Values
|
A. Etzioni
McGregor
R Ingelhart
|
Three
Theory X and
theory Y
World values
|
Some of us are
kinder than others
|
What we think
will work in society depends on the assumptions we make about people
|
7. Organisational metaphor
|
Gareth Morgan (Images of Organisation)
|
9 (unconscious)
ways we all think about organisations – like a physical body; brain; prison;
|
Nothing is real!
Everything is in our minds!
|
What we think
will work in an organisation depends on the images we have in our mind
|
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