Creative contract management - A question to my readers

Puzzle - why is a boring post of 22 February 2011 far and away my most popular post  - not only today (30 hits); this week (124); but of all time (1338)??? That particular post was a mixed bag -

• referring in its first sentence to Sofia and then giving a link to a great Bulgarian bed and breakfast book; 
• then some comments about another British Government push to marketise if not privatise basic public services such as health (no mention of which took place in their manifesto of the year before); 
• and, finally, the subject which gave the post its title "creative contract management" - an initial assessment of the EC's 2009 Backbone Strategy which I had missed at the time. This was a response to the Court of Auditors' criticisms of how the EC manages its work in the institution-building field I have been working in as an independent consultant for the past 20 years. I would like to think that this is what has attracted - and continues to attract - so many readers to the post. But the post closes by referring to the follow-up posts the next day (and weeks) on the same subject  - and a mere handful showed interest in these.

It would be great to get some feedback from people about their reasons for reading this 18-month old post. Was it just the title (originally "creative contract management" - with its promise of cutting corners); or the reference to Sofia in the first few words???? I've now amended the title of this post - I was just a bit pissed only 5 people have accessed it - and none commented!! Let's seem how many more hits it now gets - particularly now that I've given the original post a more boring title??

The sad truth, however, is that it gets the hits simply because it is the top of the "most popular" list on the right hand side of the blog - and there is no way I can remove it!!

All fall down

Think-tanks enjoy a mixed reputation – originating in the USA where, for the most part, they have become little more than lobbyists for big money and being increasingly seen in the UK as part of an unrepresentative social elite which exercises too much influence over current policy debates and supplies too many of the country’s politicians. Far from bridging the gap between academia and government, they are often seen in the UK as undermining democracy. A good (and more objective) paper on the patterns and traditions in various countries was recently published as part of an exchange with China.

For those, however, like myself in the international consultancy business, British think-tanks and their reports have been a god-send in the past decade or so. Well-written and comprehensive in their analyses and data (increasingly comparative), they have allowed us to pontificate with authority in places such as Baku, Bishkek, Sofia and Tashkent about the latest experiences with improving public management. Academic texts are so boring and out-of-date compared with the endless flow of pamphlets from the Think-Tanks.  

Look for example at this 2007 report on Innovations in Government – an international perspective on civil service reform produced by the Institute for Public Policy Research – a centrist British think tank. Or this 2009 review of the state of the British Civil Service produced by the independent British Institute for Government which also recently published a fascinating case-study of the failure of the UK’s Centre for Management and Policy Studies 1999-2005 which had been (for about 20 years) the Civil Service College and which transmogrified after 2005 into the National School of Government – before itself being abolished this year. The failure of the shortly-lived CMPS is attributable , in the report, to –

• confusion about the main role of the Centre – policy or management focus
• inappropriate (academic) leadership
• loss of Prime Ministerial interest
• the number of other parallel initiatives

British government has, of course, become notorious for its non-stop programmatic,policy and institutional changes. New Labour launched a blitzkrieg on the administrative machine with its Modernising Government programmeof 1999 – an official output of which you can find here. 

Right now I’m not sure where you can find the coolest assessment of the lessons from a decade’s frenetic energy of targets, increased choice, organisational and personnel change. 

But one thing is clear – political discontent with civil service performance is as great as it ever was – and in June the UK government announced its reform plan for the civil service accompanied by a powerpoint presentation. A useful independent website on the British Civil Service has provided a useful summary. The plan was the subject of a fairly positive Institute of Government assessment. 

And this week the Government has also announced a short study into lessons from other civil service systems

But the wider public is not so impressed.

Strategies for living?

“Reading someone like a book” is supposed to denote an easy penetration of someone’s motives and thinking. But in fact reading is an interactive process which depends not only on the reader but on the context and timing. I find that I get different things from rereading a book. Two years ago (almost to the day) I enjoyed the wry humour and scope of Michael Foley’ s The Age of Absurdity - why modern life makes it hard to be happy which mocks contemporary anguishes and values (an early chapter has the great title of “the righteousness of entitlement”). By coincidence I came across this US stand-up comedian who deals with the same issues.
But rereading Foley in the last few days showed me a depth I had missed the first time round. He criticises the generality of the six convergent values identified by Martin Seligman (the founder of the positive psychology movement) in his trawl of religions – justice, humaneness, temperance, wisdom, courage and transcendence. 

“Do the classic texts , he asks, not give us more practical strategies for living ?” 

“The good news (he tells us on page 68) is that there are indeed such strategies. The bad news is that all of them are discouraged by contemporary Western culture”. 

The "strategies" are personal responsibility; autonomy; detachment; acceptance of difficulty; understanding; mindfulness; ceaseless striving; and constant awareness of mortality.

Drawing on philosophy, religion, history, psychology and neuroscience, Foley then explores the things that modern culture is either rejecting or driving us away from:

• Responsibility – we are entitled to succeed and be happy, so someone/thing else must be to blame when we are not
• Difficulty – we believe we deserve an easy life, and worship the effortless and anything that avoids struggle (as Foley points out, this extends even to eating oranges: sales are falling as peeling them is now seen as too demanding and just so, you know, yesterday …)
• Understanding – a related point, as understanding requires effort, but where we once expected decision-making to involve rationality, we moved through emotion to intuition (usually reliable) and – more worryingly – impulse (usually unreliable), a tendency that Foley sees as explaining the appeal of fundamentalism (“which sheds the burden of freedom and eliminates the struggle to establish truth and meaning and all the anxiety of doubt. There is no solution as satisfactory and reassuring as God.”)
• Detachment – we benefit from concentration, autonomy and privacy, but life demands immersion, distraction, collaboration and company; by confusing self-esteem (essentially external and concerned with our image to others) with self-respect (essentially internal and concerned with our self-image), we further fuel our sense of entitlement – and our depression, frustration and rage when we don’t get what we ‘deserve’
• Experience – captivated by the heightened colour, speed, and drama of an edited on-screen life, our attention span is falling and ‘attention’ (at least in the West) is something we pay passively rather than actively and mindfully:

From a recent blog discussion, I noted this interesting perspective -

 I think we need to address the question with our own actions, the things we do that make life worth living. Verbs, not nouns. When I think of how I would answer the question, the following behaviors come to mind:

Creating: Writing, drawing, painting (though I’m not good at it), playing music (though I’m not especially good at that, either). For others, it might be inventing something, building a business, coming up with a clever marketing campaign, forming a non-profit.

Relating: It’s not “family” that makes life worth living, I think, but the relationships we create with members of our family, and the way we maintain and build those relationships. Same goes for friends, lovers, business partners, students, and everyone else.

Helping: Being able to lend a hand to people in need – however drastic or trivial that need may be – strikes me as an important part of life.

Realizing: Making, working towards, and achieving goals, no matter what those goals are.

Playing: Maybe this is a kind of “relating”, but then, play can be a solo affair as well. Letting go of restraints, imagining new possibilities, testing yourself against others or against yourself, finding humour and joy.

Growing: Learning new things, improving my knowledge and ability in the things I’ve already learned.

Those seem like more satisfying answers to me – they strike deeper into what it is I want for myself, what makes it worthwhile to get up in the morning.

The Guardian is currently trying to give its readers some understanding of the nation which is now in the driving seat of the "European project" and indeed of our futures - Germany. I have several times on this blog remarked on how seldom this effort of understanding our neighbours (their culture and history) is made in British books or journals - with most of the accessible literature being humorous accounts of setting up home in rural France or Spain (occasionally Italy). I'm not particularly impressed with the Guardian series - no mention, for example, of the two recent writers who have tried to do the country justice (Simon Winder and Peter Watson).
But this article about one region's attitudes to saving and spending is useful.   

exposing the lies

If you are consumed with greed, enjoy a permanent sense of superiority, are incompetent, suffer from Acute Controlling Syndrome, think ethics are for wimps, or have never created anything worthwhile in your life, the chances are you hold some kind of senior position in one of these professions: politics, the media, investment banking, multinational business, management consultancy, tax accountancy, the Law, or internet service provision.You are the reason all those pursuits serve your interests rather than mine.If you have all of those features in your personal make-up, then you are a seriously big wig, engaged in running the world. You are probably a sociopath, perhaps a psychopath, and definitely delusional…to the extent that your ideal world is one in which the small community and the middle classes have been wiped out, and a few very big bananas have near-monopolies on everything.You are the reason the world is falling apart.In order to retain your position as an influential idiot dedicated to pauperising everyone except the elite, you are going to talk bollocks almost all the time. (Trans: US – horsesh*t, French – conneries, German – Bockmist). You can get away with doing so, because most of the rest of us are too thick, bored, busy or tired to bother analysing the bollocks that pour forth from your mouth in a never-ending testicular stream.

Such is the powerful raison-d'etre for A Diary of Deception and Distortion - a very readable blog dedicated to the deconstruction of bollocks which I am now adding to the list of links here.

Seasonal changes

I’ve been offline for more than a week – initially because my two-year old HP laptop crashed and I had to fit up a new Samsung with all the relevant software, files and websites.

But the silence is also due to the sheer amount of work involved preparing the mountain house to face new rigours and challenges – leaving little time for reading and the stimulation that offers. Not just of winter – but of the rise in rural break-ins. Last week we strengthened our back door and remounted the old shutters on the ground-floor windows. Their absence over the past 5 years caused me no anxiety – but yesterday we talked in Brasov with a home security advisor and are now installing various facilities – including perhaps a “state of the art” sprinkler system to give our extensive wooden beams and floors (if not traditional schiza wood roof) some added protection.

A digger has also gouged out a parking space from the steep front meadow – for our 15 year-old Daewoo which must shortly give way to a new car. Part of me wants to indulge myself and go for a good but economical touring car (eg the 3.5 lires per 100 kms  Skoda Octavia) – but being seen with that sort of car could create the impression of a house worth breaking into. My faithful old Daewoo strikes a usefully modest image in the Balkans! In the meantime I scour the area looking for stones with which to pave the new space.

The weather has been superb in the past week – with the clouds strung out as I remember seeing over the Atlantic Ocean on the coast of the West of Scotland; and quite a strong breeze blowing the trees in front. And the neighbour’s cow was moved this week from the higher pasture to their immediate garden area. The season visibly changes – it’s one of the great features of this part of the world that the season’s changes are still so visible.

Some videos of the area - the villages of Ciocanu and Sirnea; and again Sirnea
a mysterious road trip around the edge of the village; and another strange video by a developer showing the potential of this beautiful village for post-modern nerds

A Guide to blogs about Romania

I know of at least three other Brits who blog from a Romanian base – first a highly literate Conservative with a blog entitled A Political Refugee from the global village. He’s an “Englishman in love with Bucharest’s blowsy charms” who apparently came to live here in 1998; works as a “headhunter”; and blogs regularly. His posts in 2010 are good on various aspects of Romanian history and the disappearing charm of Bucharest. 
Then there is Dr Peter Fogarty who has apparently been blogging about life here for the past decade on pictures of romania - and has indeed collected his various comments together in several books which can be accessed on his site.

The other blogger is Andy Hockley whose blog has the catchy title Csikszreda Musings - that being the Hungarian name for Miercurea Ciuc – which, to me, always sounds like “Wednesday beer” (Ciuc being one of the big beers here). He’s been here since 2004 and some of the early entries are good – but, understandably, his blogposts have fallen off in the last 2 years. His posts about English politics suggest that he too is a Conservative – if of a more populist type than the first Bucharest guy. I can’t quite work out what he does for a living. A couple of years ago he had a good blog about the Romanian film Katalin Varga - a film which gives a very good sense of the old village life. 

So that's four of us Brits who have chosen to live here in Romania (me at least half of the year now) - and blog about it. Apart from us, I know of another 3 Brits who have settled in Romania - 2 in Brasov (with property and tourist businesses respectively) and an ex-British Council training guy who has chosen Iasi (which he calls Romania's cultural capital by virtue of its intellectual heritage).
That's 7 of us - compared with the 6,000 who settled a decade ago in Bulgaria! (although there are apparently now only 2,600) There are some French people - generally associated with food and drink (!) - and a French couple has indeed arrived in our village here and is doing a good job of restoring an old house faithfully in the old tradition.

An American in Cluj has a blog which used to be called “I’m more Romanian than you” but now seems to be called, more modestly, on Romania. He’s a more recent arrival; is more chatty; but has offered various language lessons.

Bucharest Life is a fairly typical, mundane collective ex-pat site which did, however, in the winter have some good photographs of the snow and of examples of the highly annoying habit of parking on the pavements.

There are also a handful of Romanians with great blogs in English about the beauty of landscape, buildings and art you can find in this country. Guide to Romania is a blog which gives good detail (and pics) about various famous Romanian buildings and sites. True Romania was another blog giving useful information about historical Romanians and sites - operated by a teacher and pupils at Ludus secondary school. Sadly the blog stopped posting in 2011 – but the archives go back 4 years and offer a great source. 

Historical Houses of Romania is an excellent site maintained by Valentin Mandache – who has also taken to organising walks around the architectural jewels of Bucharest. It was one of his posts which pointed me to this interesting piece about the legacies we can see of one of Bucharest’s modernist architects. 

There was a TV journalist here who had great entries about modern art – but his address now gives me the Artindex auctioneers in Bucharest which has, however, retained his posts. Look at this great one on the Zambaccian Museum in Bucharest.

Last but certainly not least is an external blogger. Sarah in Romania is actually based (still I think) in Paris although I understand she's American (??). Her's is the only serious external site I know. Her posts are always instructive and passionate – for example this recent one on the superb Mogosoira Palace on the outskirts of Bucharest.

postscript; I have just come across this rather unctuous American blog.

Dangerous politicians

We’re used to reading powerfully-crafted descriptions of characters in novels – but, for some reason, this treatment seems to be rarely applied to politicians and others in the public eye. The current issue of London Review of Books has a short article by David Bromwich on the Republican Convention in the USA which contains as lacerating a picture of a human being as I have ever read -

His constant demeanour is cocksure; his face never registers reflection. Listening to other people is a formality, for Ryan, to be endured before he springs his answers. And how the answers pour out! There is an attractive, efficient speed in the way he works, but also a kind of deadness. And the deadness is there in his eyes – the hard eyes of the self-fulfilled and self-justified, clean of mind and clean of body, a whole mental mansion trip-wired against invasion by entities seeking pity and bearing excuses.

Savour that last phrase - a whole mental mansion trip-wired against invasion by entities seeking pity and bearing excuses. It purports to describe the guy just nominated by Mitt Romney to be his Vice Presidential running mate. It could be applied to a lot of young, arrogant professionals I have met in the Balkans!

I don’t want to get into the American Presidential election – save to express my disgust at the blatant way Republican Governors have been going about the disenfranchisement of poorer voters by trying to introduce requirement for ID. Apparently, since 2000, there have been only 10 cases of voter fraud. So it is not an issue – except for those who want to prevent the supporters of opposing parties from voting. In Britain, the organisation of election lists and elections is kept out of the politicians’ hands – and that’s the way it should be  

Climate Change - celebrating the clumsy approach

The UK Royal Society of Arts is an interesting British institution –

committed to finding innovative practical solutions to today’s social challenges. Through its ideas, research and 27,000-strong Fellowship it seeks to understand and enhance human capability so we can close the gap between today’s reality and people’s hopes for a better world.

Its Director’s blogs give a very good sense of what a highly intelligent and engaged individual in today’s Britain is thinking. Sometimes, for me, it sounds like messages from Mars! No reflection meant on Matthew Taylor! Just on the environment in which the UK chattering classes currently operate with its neo-liberal government.

One post (no longer accessible) gave a superb treatment to Professor Mike Hulme’s most recent book – Why we Disagree about Climate Change - who applies cultural theory and reframing to the issue and argues that the very different perspectives and underlying values we all have make climate change an issue for which we should not be trying to find "a solution". A question of the best being the enemy of the good. Finding a way through the highly contested values involves intense dialogue and the acceptance of "clumsy" compromises. Here are some of Taylor's questions....

Climatology/Science

1. Do we really understand how the climate works?(If it’s so much more complex than the financial system, and we got that badly wrong…)
2. Is climate change happening?(Yes, demonstrably so, but some say ‘climate change’ is not – i.e. it’s nothing out of the ordinary if we had access to records that went far enough back. They are almost certainly wrong)
3. Is climate change anthropogenic (man-made)?(Almost certainly, but there are enough sceptics to allow people to imagine there is a position to be taken here- we are often asked “Do you believe in climate change”)
4. Is ‘runaway global warming’ likely or not?(How valid/important is the idea of ‘tipping points’)
5. How many degrees of planetary warming are ‘safe’?(Is the 2 degree limit a political or scientific judgement?)

Science/Technology

6. Are there any likely scientific breakthroughs that will solve ‘the problem’?
7. Do current intellectual property laws help or hinder the development of carbon abatement technologies?
8. Will anticipated technological change happen quickly enough to prevent avoidable harm, or not?
9. Could an ‘energy internet’ meet our energy needs?(Some, e.g. Jeremy Rifkind argue the key is to make households produce and share energy, not just share it)

Macroeconomics/Modelling

10. Is it viable to stop seeking economic growth in the developed world?(Some say economic growth is economically imperative, but ecologically impossible)
11. Do we have to assume indefinite economic growth in climate models?(Most climate models, e.g. The Stern Review, assume 1.2% growth in perpetuity- this matters because it implies future generations will be richer, and better able to deal with the worst effects of climate change)
12. What should the price of carbon be?
13. Is ‘absolute decoupling’ possible?
14. Does/could ‘cap and trade’ work?
15. Can we design a viable carbon market that is ‘functional and fair’?(The magazine Ephemera recently devoted an issue to this question)Ethics
16. Do natural systems and species have intrinsic value or not?
17. Can we place a quantitative or comparative value on a life?
18. Should/can we value the quality of life of future generations as much as our own?(This question, the so-called ‘discount value’ appears to be a critical wedge issue because it can only be a value judgement, with no objective way of settling the question, but most economic models discount future generations considerably in their models).

Communication/social marketing

19. Is ‘climate change’ the best expression to work with?
20. Is climate change an environmental issue?
21. Is Climate change best framed as a public health issue?

Political

22. Are relatively short democractic electoral cycles part of the problem, or not?
23. Does the developed world have an obligation to allow the developing world to pollute relatively more to correct for historic exploitation, or not?
24. Do we need more regulation or less?

Worldview

25. Is nothing sacred?(Are there things that don’t have a price, or that if they were given a price, would be valued even less?)
26. Do attitudes drive behaviour, or is it the other way round?(A biggie, but I was impressed by this resource as giving some ammunition for an answer)
27. Is the rebound effect serious or not?
28. Should we appeal to economic incentives, or not?
29. Should we work directly with values, or not? 

Framing and reframing (and recognion of the importance of cultural values to problem-solving) goes back a long way. I remember being impressed in the 1960s with the 3 world views suggested by Etzioni in his "Social Problems". Post-modernist thinking, however, has focussed more and more on the variety of ideological prisms with which we sense of the world. And yet, the professionals in my field who teach policy development to the senior civil servants in the Balkans, Near East and Central Asia continue to sell the rational model of problem solving. I hope to look at this in more detail in the future.