European understanding

The Guardian has this week started a special series to throw more light for its readers on some European countries. This week it has various journalists in Germany – looking at everything from writing to football; next week France; then Spain and Poland. And they have also set up a subsite dedicated to Europe whose aims are expressed in the following terms

“As well as drilling down into different nations, we are also keen for the site to reflect – and inspire – more wide-ranging pan-European debates about the future of Europe as an idea and as a project, something that feels particularly urgent in this time of economic, political and social flux”.

And they ask for suggestions on writers to use; on themes to focus on; and on journals to link up with – in addition to some such as Der Spiegel and le Monde with which they are already linked.
Certainly their initial focus on particular countries is long overdue – it's actually easier for a Brit to find about what the Chinese are feeling and discussing than people in the various countries of Europe! If you don’t believe that have a look at the reading list in section 6 of my recent briefing paper on administrative reform in China. The Chinese-American migration and intellectual exchange has been a powerful mechanism for that. There seems very little equivalent for Europe. Ralf Dahrendorf ,Tony Judt and Perry Anderson are some of a very small group who have had the ability to focus intellectually on European themes and discussions and communicate them to us clearly. Perry Anderson’s papers on the ongoing debates in various European countries which he brought together in his 2009 book The New Old World are exceptional.

But please no more Euro-turgidity!
But the sub-site’s aim of encouraging “a wide-ranging pan-European debate about the future of Europe as an idea and as a project” seems to me to be getting things upside-down. We’ve had so many of these discussions about “europe as a project”– and it’s just the great and good talking past the public to one another. The great thing about the Guardian’s current series on Germany and the other 3 countries is that it is going into social and individual depth we don’t normally get (from British newspapers – the French and Germans are better at this!). Spending a day with a young Hamburg family was perhaps rather too easy a task . A more challenging and useful task would be to shadow a town politician for a day or so and write it up. If they chose the right (open) people we would get a very good sense of national concerns. The site should build on that – and help us see the commonalities in our everyday concerns. And to do so without the distortion of politicians, bureaucrats and businessmen (who all have their own powerful pan-European networks – which would, by the way, make an interesting theme for the site).

The anglo-saxon Bias
The Anglo-Saxon adversarial system of politics affects the way Brits talk and think about public issues. And our linguistic laziness means that, when we look for new ideas, it’s the US literature and practice we turn to (even when, like me, you’ve been out of the country for 20 years). For example, the literature review I started yesterday is almost exclusively American and British. I would like to plug into the thoughts of greens, left and other groups in the heartland of Europe – and learn what they are doing in practical actions (social enterprise), policies and discussions to help shape a shared vision and agenda for social change. Where do I go to find this out? Newspapers and journals are too general – and books so specialised and numerous that it needs a specialist to help. How do I find such people – who want and are able to communicate with me? I know that the discussion groups on the internet are supposed to help – but do not seem to be used by the people I want to get to.
A few years ago, Paul Kingsnorth did a great job in his book “One No; many Yeses” of giving us vignettes of the work going on around the world to deal with the downside of globalisation. We need more of that. And what about the threats faced by local government everywhere?
So that’s three possible themes for the new site. If something coherent can emerge from that, it will begin to make a reality of “Europe as a project”. It has to focus on shared concerns at a local level – not on elevated abstractions.
Certainly I get very frustrated with the anglo-saxon bias of what's on the net. Despite my nomadic existence in central Europe and central Asia, the internet and Amazon have kept me mentally in the anglo-saxon world with its profoundly adversarial systems. And it’s only recently that I have realised how imprisoning that has been for my field of public management reform and interest in social transformation. Scandinavia has always had a more open and consensual approach to social decisions – and Norway in particular retains its distinctive approach. Take the Norwegian Power and Democracy Project of 1998–2003 as an example. In 1997, the Norwegian Parliament (Storting) decided to launch a power and democracy study to analyse Norwegian democracy at the dawn of the twenty-first century (following up on an earlier study in the 1970s). An independent steering committee consisting of five researchers was assigned and 40 books and more than 100 articles/reports were produced as part of the project. That followed the Nordic Free Commune experiment of the 1980s and 1990s. We just don't get to know about such things from British journals and newspapers.

Gated communities
The barrier to our understanding of development in other European countries is not just linguistic. It stems also from the intellectual compartmentalisation (or apartheid) which universities and European networks have encouraged in our elites. European political scientists, for example, have excellent networks but talk in a highly specialised language about recondite topics which they publish in inaccessible language in inaccessible journals. What insights they have about each other’s countries are rarely made available to the wider public. The same is true of the civil service nationals who participate in EC comitology or OECD networks – let alone the myriad professional networks. We talk about gated communities – but they exist virtually as well as physically.

Whose perspective - and voice?
The potentially exciting thing about this venture (as I understand the proposal, it will be a blog site)is that we would hear from than the voices of politicians and journalists. Several of the (ex-pat) respondents on the discussion thread offered to write. Others suggested big names (eg Umberto Eco; Julian Barnes; Claudio Magris; Hans Magnus Enzensburger. I mentioned Geert Mak and Jan Morris). On reflection it would be good to have the contributors to this site being those who know their subject without necessarily being a professional specialist and who can write elegantly (without necessarily being a journalist).
Spiegel and le Monde are easy partners since they already have English versions. But there are a few European level ventures worth plugging into the venture eg Sign and Sight which translates outstanding articles by non-English language authors and Eurozine which is a network of 75 European highbrow journals and translates interesting articles into at least one major European language. I've added these two to the Links on the right-hand column on this blogsite.

economic aspects of social transformation

A few blogs back I promised to do a short literature review of those who have diagnosed various malaises of contemporary capitalism and are trying to set out ideas for dealing with them. Who is writing about this – and what change visions and processes do they suggest? What commonalities are there? What gaps? These ideas focus variously on economics and political systems – and on individual psychology (not just the Zohar book I mentioned last Thursday but the underestimated Life – and how to survive it from Skynner and Cleese).
The visit to my mountain house distracted me from that endeavour – not just some work around the house but new book arrivals particularly Richard Nisbett’s Geography of Thought which had me gripped for a few hours and then chasing reviews since his thesis that Asians think differently from us is so challenging. Of course I was familiar with the literature on culture (eg de Hofstede; and Trompenaars) but this argument is even more fundamental and links to the recent literature which critiques our categorisation and celebrates holism.
A post in Daniel Little’s excellent blog Understanding Society brought me back to the issue of the social transformation we need – and in particular this passage -

The past thirty years have witnessed the systematic disassembly of the institutions of social democracy in most countries. And the consequences are predictable: more inequality, more deprivation, more severe disparities of life outcomes for different social groups.
What is truly surprising is that there has been so little continuing exploration of alternatives in the intervening two decades. Democratic theorists have explored alternative institutions in the category of deliberative democracy (link), but there hasn't been much visioning of alternative economic institutions for a modern society. We don't talk much anymore about "economic justice," and the case for social democracy has more or less disappeared from public debate. But surely it's time to reopen that public debate.

Perhaps it might be more precise to say that what work there is receives little exposure? Daniel’s post has given me the necessary incentive to make an initial list of some of the economic work.

1. The moderates
Since When Corporations Rule the World (1995) David Korten has been critiquing the operation of companies and setting out alternatives – using both books and a website. He has just published a new book – Agenda for a new economy - much of which can be accessed at Google Scholar. Peter Barnes published in 2006 a thoughtful critique and alternative vision Capitalism 3.0 based on his entrepreneurial experience - all 200 pages of which can be downloaded from here. At a more technical level, Paul Hawken published in 2000 an important book Natural Capitalism which showed what could be done within existing frameworks. And Ernst von Weizsaecker has long been an eloquent spokesman for this approach see the 2009 Factor Five report for the Club of Rome.

In the UK, Will Hutton has been giving us a powerful systemic critique of the coherence of neo-liberal thinking and policies since The State We’re In (1995) although his latest - Them and us (2010) – is weaker on alternatives and fails to mention a lot of relevant work as I spelled out in my review. William Davies published a useful booklet Reinventing the Firm (Demos 2009) which has echoes of Korten.
These are some of the contributions from what we might call the moderate school (politically).

2. The greens
Perhaps the most readable material, however, comes from the Green corner. And, in particular, from an Irish economist Richard Douthwaite whose 2003 book Short Circuit – strengthening local economies for security in an unstable world is a marvellous combination of analysis and case-studies of successful community initatives. And people at the Centre for the advancement of the steady state economy are doing a good job – as is evident from their latest publication Enough is enough (CASSE 2010).

3. The radicals
And then there are the indefatigable writers on the left who are stronger on description than prescription – although David Harvey’s latest book The Enigma of Capital does try to sketch out a few alternatives. And Paul Kingsnorth’s One No – many Yeses; a journey to the heart of the global resistance movement gives a marvellous sense of the energy a lot of people are spending fighting global capitalism in a variety of very different ways.

Comment
The pity is that there is not enough cross-referencing by the authors to allow us to extract the commonalities and identify the gaps. Each writer, it seems, has to forge a distinctive slant. Douthwaite is one exception. I've just to started to read the latest Korten book on google and his intro establishes the basic need -

Leadership for transformation must come, as it always does, from outside the institutions of power. This requires building a powerful social movement based on a shared understanding of the roots of the problem and a shared vision of the path to its resolution.

This definition contains three of the crucial ingredients for the social change on the scale we need.
But there are others, one of which has to be an understanding and development of the leadership qualities the task requires. The Zohar book is one of the few which explores this - and also the Robert Quinn book I keep plugging away at. Alaister Mant's Leaders we deserve is another neglected masterpiece. Too many good ideas are killed by the personalities of the leaders. Which neatly brings us back to Daniel Little's reference to "deliberative democracy". Clearly the Anglo-Saxon adversarial system of politics affects the way we talk about public issues. But too little of this particular literature (eg William Isaacs' Dialogue currently lying on my desk with The Appreciative Inquiry Handbook )refers to European practices - which are nearer their ideal. It was, after all, the German Greens who tried to deal with the problematic issue of leadership. And let me notice in passing that too many British writers echo contemporary debates in America simply out of laziness (language). Despite the command I have of French and German, I am as guilty as the rest - as is evident from my library and bibiographies. (Although I did buy a short Jacques Attali book last year on the crisis).
And there was a time when people like Colin Crouch drew our attention to the different types of capitalism - but this (and the deliberative democracy theme) seems to have disappeared. Are our attention spans so short? Or is this down to the media need for fashions?
Basically I am trying to suggest that there is a lot of thinking going on - but it is not easily shared and stored. What can be done about this?

rustic charms

Suddenly it's more than 20 degrees - so various noises - melting snow; the thump as it lands on the terrace at the back; the gradual exposure of the grass; the dogs luxuriating in the earth and sun. A new calf born yesterday at Viciu's.....
Earlier blogs complained about the backbreaking work involved in having wood as the main heating - but my flabby and fattening body was grateful for the physical toil involved in having a rural retreat.
There must have been a vicarious strand in me since amongst the books I have collected in the past couple of years are quite a few which celebrate nature and isolation. I started with Robert McFarlane's amazing "Mountains of the Mind", then found Roger Deakin's "Wildwood - a journey through trees" and then Richard Mabey's "Beechcombings - the narratives of trees". The latest were McFarlane's "The Wild Places";"Song of the Rolling Earth: A Highland Odyssey" by John Lister-Kay; and Deakin's Notes from Walnut Tree farm.
We all enjoy books about the joys and frustrations of rural living. Peter Mayle made it all fashionable - but there are so many accounts I have in my great library here - Harry Clifton's poetic "On the Spine of Italy - a year in the Abruzzi" (1999); Peter Graham's superb "Mourjou - the life and food of an auvergne village" (1998); Michael Viney's "A Year's Turning" (1996) about life in a remote Irish location to which they moved in the late 1970s. And I've just found Tahir Shah - whose "Caliph's House" and "In Arabian Nights" take us further afield to Morocco. I reamain pretty impractical - just noticing that the toilet is leaking from a crack it has sustained from the cold (I drain it when I'm not here in the winter so I don't understand how that could happen) - and now dreading the repair. But I have a marvellous new axe as a back up in case I bury the head of the one I have irretrievably in a log!
The combination of economic crises, urban pressures and crazy management systems have made "simple living" a more attractive option. Ghazi and Jones's "Downshifting - the guide to happier, simpler living" appeared 12 years ago (1997) - and it was in 1998 that the sociologist Richard Sennett published "The Corrosion of Character: The Personal Consequences of Work in the New Capitalism" in which he saw soul-destroying consequences in our new work habits,endless hours spent at flexible jobs, performing abstract tasks on computer screens. Last year, in "The Craftsman" Sennett suggested that skilled labour could be a way to resist corporate mediocrity. The environmentalist writer Bill McKibben proposed something similar in "Deep Economy" which condemned the ruinous effects of endless economic expansion and urged readers to live smaller, simpler, more local lives. This artisanal revival has been particularly pronounced among foodies, thanks in part to the writer Michael Pollan, who helped popularize an American variant of the Italian culinary-agrarian movement known as Slow Food. In "The Omnivore's Dilemma" and "In Defence of Food" Pollan surveys and explains the excesses of the industrial food chain and praises small farms and local produce.
These ideas have crept farther toward the mainstream in the wake of the economic collapse, which inspired calls for a return to "real work", a return, in other words, to activities more tangible (and, it was hoped, less perilous) than complex swaps of abstract financial products.
Of course, it's easy for me to talk - I'm comfortable financially (as long as the banks don't go bust) - and can always jump into my car and do the odd bit of consultancy in Bulgaria or Macedonia; or take in a concert at Brasov or Bucharest. And, if I had only the village gossip for social contact (rather than the internet) I might be driven up the wall! But for the moment, let me indulge my fancy and be one more small voice arguing for a return to more natural living.
Just in case you haven't noticed, I've cheated - and reproduced my blog of exactly a year ago!

mansions and wine

At last to the mountain refuge - I was discouraged a couple of weeks back by the forecasts of snow. So this is the first visit since mid January. The snow is still thick around the house – but melting fast. Bottles of tap water which I left in the bathroom are frozen and also upstairs – but not, curiously, in the kitchen (although the water in the kettle was). Apart from a leak sprung by the bath tap, the house has survived the winter in excellent shape – the books unfazed and most of the paintings well protected. Each spring, here in Romania where the seasons are still very distinctive and well….central European… is an amazing rebirth.
Yesterday we visited two superb Romanian mansions – one in a hill above Urlati (a very poor town on the road from Ploiesti in the direction of Buzau) which was the home of one of Romania’s first photographers at the end of the 19th century and gives a marvellous sense of that period.
The other in Ploiesti itself. Excellent guides in both – the first of which had actually helped restore the place (and others). On the way back from Urlati – which is in on the wine foothills – we had some wine-tasting on the main road at the Domeniile Dealu Mare Urlati whose young proprietor Alexandru Marinescu was on hand for a chat – the Merlot rose and Pelin were fragrant and worth buying - at 1.5 euros and 2 euros a litre respectively. It’s interesting that the large Prahova area of Dealu Mare is the current brand name for the good reds in Romania but that they don’t yet really sell on the basis of the regional areas such as Tohani and Urlati – let alone specific vineyards. His wines are available at the Matache market in Bucharest - more here.
Six books waiting for me - including The End of Revolution - China and the limits of modernity by Wang Hui.

investigative journalism

One of the basic claims of democracy is based on free expression. That, in turn, hinges on a free media. Study after study shows how little of that remains in the US – and how investigative journalism has been driven out by the power of corporate capital which now controls so much of the world’s media. If the previous link doesn;t work, try here It is, therefore, good to know that in at least one country an independent investigative journal has a strong financial record ie France’s Canard Enchaine. Der Spiegel has a good article on how old-fashioned values are still alive and well in one journal – and have governments quaking in their collective shoes. The E-journal Scottish Review (in links on right-hand side) is an example of what can be done with minimal resources on that medium.

At the other end of the scale, you have to read abstruse academic articles to get some insights into the corrupt practices in this part of the world – see this piece on how privatisation and decentralisation strips Romanian forests for private advantage.

And a reminder about the hypocrisy and lies of the US on matters relating to free trade. The painting is another early 20th century Bulgarian one - this time Kodjaimanov

For 30 years, Washington has been shopping a trade-not-aid based economic diplomacy across Latin America and beyond. According to what is generally known as the “Washington consensus”, the US has provided Latin America loans conditional on privatisation, deregulation and other forms of structural adjustment. More recently, what has been on offer are trade deals such as the US-Colombia Free Trade Agreement: access to the US market in exchange for similar conditions.
The 30-year record of the Washington consensus was abysmal for Latin America, which grew less than 1% per year in per capita terms during the period, in contrast with 2.6% during the period 1960-81. East Asia, on the other hand, which is known for its state-managed globalisation (most recently epitomised by China), has grown 6.7% per annum in per capita terms since 1981, actually up from 3.5% in that same period.
The signature trade treaty, of course, was the North American Free Trade Agreement (Nafta). Despite the fact that exports to the US increased sevenfold, per capita growth and employment have been lacklustre at best. Mexico probably gained about 600,000 jobs in the manufacturing sector since Nafta took effect, but the country lost at least 2m in agriculture, as cheap imports of corn and other commodities flooded the newly liberalised market.

A champion at last

Things are looking up. I’m glad to report on a good-looking Association for independent consultants which is in the process of forming – TA-Consultants United. The list of problematic practices it identifies in the awarding and management of tenders surpasses even mine. It talks strongly about the cowboy companies and has a powerful critique of the drawing up of project specifications -

ToRs are often lacking quality in terms of:
• Prerequisite investments and/or structural changes in organizational development and capacity building are ignored, making it impossible for the project to succeed,
• The relation between tasks to be performed and required competencies of experts
• Expert profiles in ToRs tend to be rigid, standardized and quantitatively focused, rather than actual competence-based
• The selection procedure does not allow for the selection and deployment of the best team
• The current processes block contractors from becoming competitive on the basis of their actual skills and experience
• Bid-evaluators lack technical competence for assessing key methodological issues
• Bid evaluation is not related to modern management insights, for instance in selecting teams rather than individuals

The current CV system/assessment of experts is inappropriate for assessing the quality of an expert:
• Acquired competencies are not identified
• Quantities (years of “experience”) are more important than the quality of experience
• There are apparently no systems to assess and value comparable experience
• There is currently no acceptable system of performance evaluation
• Referees collection and proof of employment are arbitrary and bureaucratic rather than functional

It needs 300 paid-up members to get off the ground. Very well worth support - for less than 200 euros a year!
The graphic is one by the great Boris Angelushev I discovered earlier this year in Sofia. He was trained in Berlin in the early 1920s at the same time as Kathe Kollwitz

back to social change

Time out from technical Assistance – for those interested, my further thoughts of the last few days on what more the EC should be doing to sharpen up its effectiveness in institution-building in the sorts of countries I've been working in are posted as a key paper on my website
Serendipity is the great things about libraries and second hand-bookshops. The hard commercial sells are absent – and we alight instead on the old books brought in by accident. Last week I rejoined the British Council library here (which, unlike the Sofia branch, is still stocking books!) and took home a 2004 paperback Spiritual Capital – wealth we can live by (Danah Zohar) on the basis of its promising opening pages. The author’s 5 year old son wanted to know why we had a life – and that brought home to the author the pointlessness (if not poison) of so much modern living – and how the selfishness of modern capitalism might be modified. Like a lot of people now, this has become a central issue for me.
The book itself disappointed – not least for the reasons I have criticised so many books for - failure to mention other relevant texts. Although the book mentions “stewardship”, it completely fails to mention the writings of Robert Greenleaf and also, despite its subtitle, Paul Elkan’s Natural Capitalism (2000) – let alone such green texts as Richard Douthwaite’s (whose latest can be read here)
As befits a psychologist, Zohar focuses on motivations – and has indeed some very interesting stuff on that. For the last few years I’ve been struggling with this subject (neglected I feel in the literature on public management) and had identified 7 different motives in table 1 on page 15 of this paper. Zohar has 16! Of course it is good for political scientists and Institution Builders like myself to be reminded that all change comes from individuals. But, as the literature on capacity development recognises, behavioural and social change operates at two other levels as well – the organisational (which is shaped by a combination of corporate governance and management systems); and societal. In November I posed four questions about social change.
• Why do we need major change in our systems?
• Who or what is the culprit?
• What programme might start a significant change process?
• What mechanisms (process or institutions) do we need to implement such programmes?

That blog also indicated some relevant texts. I need now to return to these questions – and make the link between the malaise in overtly kleptocratic regimes and the malaise from which so many western societies are now suffering. Most of the literature about social change is written from one of the three perspectives I have mentioned (micro; macro or meso) – Robert Quinn is one of the few who has looked at the area between two of them. His Change the world; how ordinary people can accomplish extraordinary results is an excellent antidote for those who are still fixated on the expert model of change – those who imagine it can be achieved by “telling”, “forcing” or by participation. Quinn exposes the last for what it normally is (despite the best intentions of those in power) – a form of manipulation – and effectively encourages us, through examples, to have more faith in people. As the blurb says – “the idea that inner change makes outer change possible has always been part of spiritual and psychological teachings. But not an idea that’s generally addressed in leadership and management training. Quinn looks at how leaders such as Christ, Gandhi and Luther King have mobilised people for major change – and suggests that, by using 8 principles, “change agents” are capable of helping ordinary people to achieve transformative change. These principles are -
• Envisage the productive community
• Look within
• Embrace the hypocritical self
• Transcend fear
• Embody a vision of the common good
• Disturb the system
• Surrender to the emergent system
• Entice through moral power

Is it people who change systems? Or systems which change people? Answers tend to run on ideological grounds - individualists tend to say the former; social democrats the latter. And both are right! Change begins with a single step, an inspiring story, a champion. But, unless the actions “resonate” with society, they will dismissed as mavericks, “ahead of their time”.
I am now working on a simple task which I haven't seen attempted before - to identify in one short paper the various texts which seem to me relevant to the issue of social change (covering all three levels mentioned in this blog)and to look at the interface between them.

harlots of the aid business - part IX

I was today reminded of a useful EC forum for those interested in capacity development – capacity4dev – which has a special section on the ongoing reform to technical assistance I have spoken about. Two years ago it published Guidelines for Delegation staff about this - which is useful for outsiders like myself.
Insofar as I understand the EC reform, it seems to boil down to one analytical statemenent and four injunctions (or am I being unfair??). The basic analysis is that the system is fine; it’s people (implementation) that are screwing up. The four injunctions are -
• avoid supply-driven solutions - make sure it's the beneficiary who defines the project
- „Get the project design right”
• „select the right consultants”
• „Allow them flexibility” (at least in the inception period)

The strategy (and the Court of Auditors’ 2007 Report) does actually answer a lot of the complaints which I’ve been making about the EC system of technical assistance. I should be happy - but find myself deeply uneasy. I am trying to explore why this is so. Basically, I think, because the document hardly mentions (let alone analyses) the commercial companies and the (freelance) consultants on which the entire system hinges. On the few occasions consultants are mentioned, it is with some embarrassment – as if we were harlots.
Not surprisingly therefore, the Backbone strategy - which is now the bible for the staff of the 81 European Delegations throughout the world - fails to explore its own role in ensuring that people like myself have the relevant information, knowledge, skills and…attitudes. I’ve been 20 years in this game – and only once has a company involved me in a sharing of experience. And once too a desk officer in a European Delegation asked me to attend on their behalf a conference about decentralisation. Their Guidelines say nothing to encourage such practices – nor to ensure that the methodology of the company bids add any value. At the moment these are prepared formulaistically by staff with little or no experience on the ground – and yet are considered part of the contractual obligations which bind new Team Leaders. If the design and individual experts are indeed critical – then why award so many points in the evaluation for a methodology which is just a paper exercise in which the consulants play little or no part?
And trying to measure the breadth of the professional experience and/or understanding which experts have about “good practice” is a futile exercise – except when the beneficiary expressly (but rarely) asks for that. There is no magic bullet – that’s why the Bliar slogan “what works” was so wrong – so technocratic – reflecting the illusion that, if only we look hard enough, we can find the technical solution to governance problems. “What works” is, first, someone’s judgement. If it’s a fair judgement, the success will reflect a particular context; a set of actors; and a particular script. Elsewhere that script may not translate; some of the actors (or props) may be missing. (Although sharing of experience does encourage and help us all to think more critically and creatively about what we are doing. And it is rather odd that the EC shows so little interest in the impact its institutional reform efforts have had……)
Skills and attitudes are the key - whether the consultant is sufficiently sensitive to the local context and networks to be able to identify opportunities and networks and has the skills to use them at the right time and manner. I have tried to give some examples in the latest draft of my paper for the next NISPAcee Conference.
Again, I don't see that as one of the criteria recommended in the Backbone strategy for selecting an expert - and how, in any event, could that be measured in a way to satisfy the procurement system???? One of the wisest comments I have seen on this whole issue is this - Bryn Tucknott comment on Robert Chambers' paper

I have long given up on the quest to find the one universal tool kit that will unite us all under a perfect methodology… as they will only ever be as good as the users that rely on them. What is sorely missing in the development machine is a solid grounding in ethics, empathy, integrity and humility.